FAQ
Electric motors contain many components, including bearings, stator windings, bearing housings, leads, and more. Any one or combination of these components can fail, rendering your motor in need of repair. Unfortunately, it is difficult to assess the problem without our fully inspecting the motor. That’s why we offer a free motor evaluation. Once we have completed the free evaluation and have diagnosed the problem(s), we will offer you a firm price for the repair of your motor.
The time frame to repair an electric motor depends upon the size of the motor and the extent of the repairs that are required. Some motors can be turned around in as little as 24 hours. When your repair is quoted, we will provide you with an accurate turnaround time.
Yes, we can repair/rewind any motor. Obsolete and/or OEM motors are no problem for us to rebuild…and we can do it for a lot less than the price of replacement.
Motor failures are due to poor operating conditions, such as excessive heat, electrical overload, misalignment, dirt and debris buildup, and moist operating conditions that lead to moisture in the motor.
Some initial signs of an electric motor’s failure include excessive vibration, burnt paint, dirty housing openings, burning smells, and/or strange sounds occurring during operation.
We will inspect your motor and provide you with a repair quote as part of our free motor evaluation. We will also provide a price on a replacement motor, so that you can better decide how to proceed. We generally stick to the 60% Rule: if the repair is within 60% of the cost of a new motor, it is recommended to proceed with the repair.
Lucky for you, EMT stocks $100,000 worth of new motor. It is very likely that we have the right replacement motor in stock and can quickly get one headed your way. Even if we don’t have your motor in stock, EMT has access to two local and several regional motor warehouses. Our access to these warehouses makes it possible to get the motor to you the same day using a courier service. We also have after-hours services to supply motors to you outside of regular business hours, including weekends.
Our normal hours of operation are 7:00 AM to 10:30 PM, Monday thru Friday. While we do not have set times for Saturday, but we are usually in that day from 7:00 AM to 11:00 AM.
EMT has a full field service crew that can be dispatched 24 hours a day should you need a service technician to come troubleshoot. Should we determine the motor is bad, we can provide an immediate and turnkey solution. After unwiring and removing the motor, we will take it to our nearest facility for a timely repair. The motor will then be returned to your facility for reinstallation, laser alignment and operation check. Please be aware that EMT’s field service crew can troubleshoot drives, pumps, motors, and all related electrical equipment.
This is a very common situation, for which we typically suggest an infrared thermal scan. This process involves an EMT technician going through all the control panels with an infrared thermal imaging camera, capturing images of those components that demonstrate high heat issues. Every issue we uncover is then detailed in a complete report, along with timetables for the repairs based upon the amount of heat present. EMT’s service crew has the expertise to make all necessary repairs.
A servo motor is a rotary actuator that allows for precise control of angular position. It consists of a motor that is coupled to a sensor for position feedback. It also requires a servo drive to complete the system. The drive uses the feedback sensor to precisely control the rotary position of the motor, in what is called closed-loop operation. By running the system closed-loop, servo motors provide a high-performance alternative to stepper and AC induction motors.
No they aren’t. EMT is one of the few motor repair shops around that performs all servo repairs in-house. Given that servo motor repair is perhaps one of the most demanding and challenging forms of motor repair, most motor repairs shops choose instead to send their servo business to us. Our expert servo technicians service all major brands from our climate controlled facility, using the latest in test fixtures and repair procedures. Any servo motor sent to us will receive a free evaluation and quote. Depending on the situation, we can often repair a servo motor in as little as 24 hours!
Yes, we accept MasterCard, Visa, American Express, and Discover.