• Customer Support

Customer Support

Phone Support Hours: 24 Hours a Day, Monday – Sunday

Cincinnati: (513) 821-9999
Norwood: (513) 531-4951
Middletown/Dayton: (513) 422-6388
Emergency and Non-Emergency Service
Call Anytime, Day or Night, Monday – Sunday

Electric Motor Technologies provides free pick-up and return delivery on all industrial motor repairs in the Middletown/Dayton area, as well as the 200-mile radius around Cincinnati. Schedule your free pick-up by calling (513) 821-9999 or completing our online contact form. We’ll pick up your motor no later than the following day.
The time frame to repair an electric motor depends upon the size of the motor and the extent of the repairs that are required. Some motors can be turned around in as little as 24 hours. Our repair quote will include an accurate assessment of how long you should expect the repair to take.
Electric Motor Technologies offers free inspections for all incoming motors. Why? Because we have a policy of never quoting the price of a repair before we have had the opportunity to evaluate the motor first-hand. Upon inspection, we will provide you with a firm quote for the work. We guarantee that once you have received and approved our quote, we will not come back to you with “unexpected costs” for extra repairs we failed to uncover during our initial diagnosis.
Electric Motor Technologies maintains a $100,000 inventory of our most popular motors and motor sizes. Should your specific needs call for a motor not presently in-stock, we can typically obtain most motors within 24 hours. And the price you pay will include shipping and delivery. Our service department can also provide installation. Call us or use our contact form to contact us today about getting you a new motor at a great price.

How to Request Repairs, In-field Service or New Motor Info

Most of our customers prefer to speak with us directly before ordering a repair, scheduling a service visit, or purchasing a new motor. We are happy to accommodate you in one of two ways:

• Call us directly at either our Cincinnati or Middletown/Dayton facilities

• Request assistance by completing our Online Request Form (click button below)

Contact Form

We promise to respond to any online requests within two hours during our normal business hours of 8:00 am – 5:00 pm EST. Otherwise, we’ll be certain to get back to you first thing the following business day.

For Emergencies After 5:00 PM EST: please call one of our support hotlines listed above.

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